Free Download Avaya 3305 Practice Tests with PDF & VCE (31-40)

QUESTION 31
What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A.    Application servers (AS)
B.    Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
C.    Avaya Media Servers (AMS)
D.    Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
E.    Media Processing Server (MPS)

Answer: ADE

QUESTION 32
In the Intelligent Customer Routing (ICR) deployment, Chicago and Denver are the two call centers. Both call centers have an equal number of agents to handle calls for a specific skill. You want to route more calls to the Chicago call center.
What needs to be done while configuring Skill and Vector Directory Number (VDN)?

A.    On the Skill configuration page, configure the Agent Strategy as “Preferred location”. On the VDN configuration page, set a higher Adjust By value for the VDN on the Chicago call center compared to the Adjust By value for VDN on Denver call center.
B.    On the Skill configuration page, configure the Agent Strategy as “UCD-MIA”. On the VDN configuration page, set a higher Adjust By value for the VDN on the Chicago call center compared to the Adjust By value for the VDN on Denver call center.
C.    On the Skill configuration page, configure the Agent Strategy as “Preferred Location”. On the VDN configuration page, set a higher Adjust By value for the VDN on the Denver call center compared to the Adjust By value for the VDN on the Chicago call center.
D.    On the Skill configuration page, configure the Agent Strategy as “UCD-MIA”. On the VDN configuration page, set a higher Adjust By value for the VDN on the Denver call center compared to the Adjust By value for the VDN on the Chicago call center.

Answer: C

QUESTION 33
A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

A.    http://support.avaya.com
B.    http://www.oracle.com
C.    The Experience Portal DVD
D.    The Oracle JDBC driver is installed automatically

Answer: D

QUESTION 34
You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?

A.    Re-install the runtimeconfig.war file.
B.    Make sure the runtime support files are installed in the correct location.
C.    Restart Avaya Aura Experience Portal.
D.    Check that the Web License Manager (WebLM) is running. If not start WebLM.

Answer: A

QUESTION 35
A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

A.    Red Hat Enterprise Linux Server 6.0 (x86)
B.    Red Hat Enterprise Linux Server 6.0 (x86_64)
C.    Red Hat Enterprise Linux Server 6.1 (x86)
D.    Red Hat Enterprise Linux Server 6.1 (x86_64)

Answer: D

QUESTION 36
Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)

A.    icrcca
B.    icrcore
C.    icrwebservice
D.    terracottasrv
E.    tomcat

Answer: CDE

QUESTION 37
You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?

A.    On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
B.    On the Report Data Configuration page of the EPM, enable Periodic Download.
C.    On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
D.    Start your Media Processing Platform (MPP) servers.

Answer: B

QUESTION 38
You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen.
Which field(s) may be altered?

A.    the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
B.    the Maximum Outbound Ports
C.    the SMS and Email Connections
D.    the Email Connections and the Maximum Outbound Ports

Answer: A

QUESTION 39
Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation.
Which configuration should be checked?

A.    The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running
B.    You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running
C.    You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running
D.    You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, TomcatServiceand Postgres database are running

Answer: C

QUESTION 40
A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?

A.    $POM_HOME/logs/PIM_CmpMgr.log* log files
B.    $POM_HOM?logs/PlM_CmpDir.log* log files
C.    $POM_HOME/logs/PIM_Web.log log files
D.    $POM_HOME/logs/CmpMgrService.out* log files

Answer: A

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